Certified technicians · Genuine Thermador parts · Nationwide

Same-Day Service

Call

(855) 920-0838

Menu
(855) 920-0838
Book repair

Thermador refrigerator repair

Thermador Refrigerator Repair

Specialist repair for Thermador built-in column, French-door and under-counter refrigerators and freezers. Call or book online and tell us what the refrigerator is doing.

Call (855) 920-0838Book a Repair

Have this ready when you call

  • The model, from the data plate inside the cabinet
  • What it is doing: warm, leaking, noisy, icing up or not making ice
  • Any error code or message on the display
  • When the problem started, and whether it comes and goes

What we repair

Thermador Refrigerator Problems We Repair

These are the faults we are called about most. The cause behind each one can differ, so a technician needs to confirm it before any repair.

Not cooling or running warm

A warm refrigerator can come from a fan, defrost, sensor or control fault, or from blocked airflow.

Not cooling: what to check →

Water leaking

Water inside the cabinet, under the unit or at the dispenser often traces back to a drain, water line, filter or door seal.

Find the source of the leak →

Frost and ice buildup

Heavy frost on the back wall or in the freezer section usually points to a defrost or door-seal problem.

Freezer not freezing →

Buzzing, clicking or loud noise

A new buzz, rattle or repeated click can come from a fan, the compressor area or a loose part.

Why it is making noise →

Ice maker or water dispenser not working

No ice, small cubes or a dispenser that will not pour can involve the water supply, filter, valve or ice maker itself.

Ice maker not making ice →

Temperature swings and error codes

Food spoiling too quickly, a display error or temperatures that drift can mean a sensor or control fault.

Error codes and resets →

If it has stopped cooling, protect your food first

Keep the doors closed and move perishables to a cooler if you can. Food that has been above 40°F for more than two hours should be discarded (USDA guidance).

Parts

Parts Commonly Involved in Refrigerator Repair

Which part is needed depends on the diagnosis, so we confirm the fault before recommending a repair.

Control boards and displaysEvaporator and condenser fan motorsTemperature sensors and thermistorsDefrost system componentsWater inlet valves, lines and filter housingsIce maker componentsDoor gaskets and seals

Compressor and sealed-system faults are a larger decision. See repair or replace below.

Before you call

Quick Checks Before You Book

A few simple checks can rule out the easy causes. Do not remove panels or work on the cooling system yourself.

Technician checking the temperature display on a stainless steel refrigerator
Power reaching the unit and the display onTemperature set where you expectDoors closing fully, gaskets cleanVents not blocked by foodWater filter and supply line, for dispenser issues

Still not right?

If the checks do not fix it, a technician can find the actual fault. Call or book online and describe what you see.

Call (855) 920-0838Book a Repair

Repair or replace

Is a Thermador Refrigerator Worth Repairing?

Often yes, when the fault is a single part such as a fan, sensor, control or door seal. Built-in refrigeration is installed into cabinetry, so replacing it can mean far more than the price of a new unit.

The right answer depends on the age of the refrigerator, the specific fault and the repair cost compared with replacement. We do not publish one price because it varies with the fault and the part. Our refrigerator repair cost guide explains what drives it.

Models

Thermador Refrigerators We Service

Tell us the model from the data plate and we will confirm we can help.

Built-in column refrigeratorsBuilt-in column freezersFrench-door bottom-freezerFreedom® CollectionUnder-counter refrigerationWine and beverage coolers →

How it works

How a Thermador Refrigerator Repair Visit Works

From the first call to a working refrigerator, in three steps.

Technician kneeling to service a built-in stainless steel refrigerator in a kitchen

1. Call or book online

Tell us the model, what the refrigerator is doing and any error code. A photo of the data plate helps.

2. We diagnose and explain

Our technician traces the fault, whether it is a fan, sensor, control, drain or water component, and explains the repair and your options before starting. What to expect at a diagnostic visit.

3. Repair and test

We complete the repair and check that the refrigerator is cooling properly before we finish.

Customer reviews

What Customers Say

Reviews from our Google listings, shown as they appear on our local pages.

★★★★★

“Thermador Group responded immediately and scheduled the repair for the next morning. Alex quickly identified the problem and resolved it in a timely manner.”

Steve R.

Fort Lauderdale, FL

★★★★★

“Called for Thermador freezer repair immediately when my freezer was acting up. Technician arrived quickly, checked every component, and fixed the temperature issue efficiently.”

Daisy P.

Fort Lauderdale, FL

★★★★★

“I called this company a week ago to fix my refrigerator that was over-freezing. The technician they sent was so friendly, smart, and polite. He explained everything clearly and worked efficiently.”

Oakland customer

Oakland, CA

Where we repair

Thermador Refrigerator Repair Near You

Pick your city to see local service details, opening hours and customer reviews, and to book a repair.

Fort Lauderdale, FLThermador repair, hours and reviews→Lowell, MAThermador repair, hours and reviews→Levittown, PAThermador repair, hours and reviews→Oakland, CAThermador repair, hours and reviews→Oak Park, ILThermador repair, hours and reviews→Antioch, CAThermador repair, hours and reviews→

Not listed? Call (855) 920-0838 and we will tell you whether we can reach you.

Related services

More Thermador Repair

A Thermador kitchen often has more than one built-in appliance, and a fault that looks like a refrigerator problem can sit in the freezer or ice maker. If more than one unit is acting up, mention each one when you call.

Freezer repairFrost, temperature and defrost faults→Ice maker repairBuilt-in and undercounter units→Wine cooler repairDual-zone cooling and controls→Oven repairHeating, controls and doors→Cooktop repairBurners, igniters and controls→Range repairOven, burners and controls→Stove repairGas and electric stove faults→

Guides

Refrigerator Guides

Not ready to book? These guides help you understand what is going on first.

Refrigerator troubleshootingStep-by-step checks→Refrigerator making noiseWhat each sound can mean→Refrigerator leaking waterFind the source fast→Refrigerator repair costWhat affects the price→

FAQ

Thermador Refrigerator Repair FAQ

Straight answers to the questions we hear most.

Why is my Thermador refrigerator not cooling?
Several things can stop a refrigerator from cooling, including a failed fan, a defrost problem, blocked airflow, a faulty sensor or control, or a sealed-system issue. Check that it has power, the temperature is set correctly and the vents are not blocked by food. If it is still warm, a technician needs to find the actual cause.
Why is my Thermador refrigerator leaking water?
Water usually comes from a blocked or frozen defrost drain, a loose or damaged water line, a filter or dispenser connection, or a door that is not sealing. Where the water appears, inside the cabinet, under the unit or at the dispenser, helps narrow it down. Our leaking water guide walks through how to find the source.
Why is my Thermador refrigerator making noise?
Some hum, click and fan noise is normal, especially during cooling and defrost cycles. A new loud buzz, rattle, grinding or repeated clicking can point to a fan, compressor or mounting problem and is worth having checked.
Is it worth repairing a Thermador refrigerator?
Often it is, when the fault is a single component such as a fan, sensor, control or door seal. The decision depends on the age of the unit, the specific fault and how the repair cost compares with replacing a built-in unit, which can involve cabinetry and installation work. We are happy to talk it through when you call.
How much does Thermador refrigerator repair cost?
The cost depends on the fault, the part and the model, so we do not publish one price. Our refrigerator repair cost guide explains the main factors that affect it.
How long does a Thermador refrigerator last?
Lifespan varies widely with the model, how the unit is used, kitchen conditions and maintenance, so we do not quote a fixed number. Keeping vents and coils clear and door gaskets clean helps any refrigerator last longer.
Does Thermador have a lifetime warranty?
Warranty terms are set by the manufacturer and depend on the model, the purchase date and where it was bought. Check your purchase paperwork or contact Thermador directly. Thermador Repair Group is an independent repair company and is not affiliated with the manufacturer, so we cannot confirm warranty coverage.
Which Thermador refrigerators do you repair?
We repair Thermador built-in column refrigerators and freezers, French-door bottom-freezer models, Freedom Collection refrigeration and under-counter units. Tell us the model from the data plate when you call or book.
How do I reset my Thermador refrigerator or clear an error code?
Reset steps and the meaning of error codes vary by model, so check the owner’s manual for your model first. A code that comes back after a reset usually points to a fault that needs diagnosis. Our error codes guide covers what we see most often.
Why is my Thermador ice maker or water dispenser not working?
Common causes include the water supply or filter, an inlet valve, a frozen line or the ice maker itself. Check that the supply valve is open and the filter is seated and not overdue, then see our ice maker guide. If it still will not make ice or pour water, it needs a technician.

Get Your Thermador Refrigerator Looked At

Call or book online and tell us what it is doing. We will take it from there.

Call (855) 920-0838Book a Repair